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Network management is the monitoring and control of network
infrastructure.
Systems management is the same, but applied
to servers and their clients.
There are many reasons why
network and systems management solutions are adopted,
but the main reasons are to:
- Reduce customer and service downtime, reducing costs
- Improve customer SLAs and can be measured doing so
- Reduce operating expenditure by reducing support staff
needs
- Enable staff and customers to achieve greater productivity
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